Welcome to Bioworld Shop! These Terms and Conditions govern your use of our magical costume marketplace. By accessing our website at newcosplaygearshop.com and making purchases, you agree to be bound by these terms. Please read them carefully before embarking on your costume adventure with us!
🎭 Our Magical Marketplace
Bioworld Shop specializes in enchanting costume products including:
- Child Costumes – Magical outfits for young adventurers
- Costume Accessories – The perfect finishing touches
- Footwear – Comfortable and thematic shoes
- Hats & Caps – Headwear to complete your look
- Keychains & Bag Clips – Everyday magic accessories
Our products are designed to bring imagination to life for costume enthusiasts, collectors, and event participants worldwide.
📝 User Responsibilities & Account Terms
Your Magical Journey with Us
- You must be at least 18 years old or have parental consent to make purchases
- Provide accurate and complete information during registration and checkout
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized account activity
- Use our website and services in compliance with all applicable laws
🛍️ Product Information & Descriptions
We strive to provide accurate product descriptions and images. However, please note:
- Colors may vary slightly due to monitor settings and lighting conditions
- Product dimensions are approximate
- Some items may have slight variations in design
- All costumes and accessories are for personal, non-commercial use
If you have questions about any product, our friendly wizards are here to help before you purchase!
💰 Ordering & Payment Terms
Placing Your Order
- Adding items to your cart does not reserve them – orders are confirmed upon payment
- We reserve the right to cancel orders in case of pricing errors or stock issues
- You’ll receive order confirmation via email once payment is processed
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely through encrypted channels.
Pricing & Currency
- All prices are in US Dollars (USD)
- Prices are subject to change without notice
- You are responsible for any customs duties or import taxes
🚚 Shipping Adventures
Order Processing
Our magical workshop needs 1-2 business days to prepare your order before shipping.
Shipping Methods
- Standard Shipping – $12.95
Delivered by DHL or FedEx within 10-15 days after shipping - Free Shipping
For orders over $50 via EMS, delivered within 15-25 days after shipping
Shipping Areas
We ship worldwide, excluding some Asian regions and remote areas. Delivery times may vary based on your location and customs processing.
🔄 Returns & Exchanges Enchantment
Return Policy
We accept returns and exchanges within 15 days of you receiving your items.
Return Requirements
- Items must be unused and in original condition
- Original packaging must be intact
- All original tags must be attached
- Return shipping costs are the customer’s responsibility
Non-Returnable Items
Due to health and safety reasons, we cannot accept returns on:
- Footwear showing signs of wear
- Hats & Caps that have been worn
- Opened or used Costume Accessories
- Child Costumes without original tags or showing signs of wear
The Magical Return Process
- Contact us at [email protected] within 15 days
- Provide your order number and return reason
- We’ll send return instructions within 1-2 business days
- Ship items securely using a trackable service
- We process refunds or exchanges upon receipt and inspection
Refund Magic
Refunds are processed to your original payment method within 7-10 business days after we receive and approve your return. Original shipping costs are non-refundable.
🔒 Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of Bioworld Shop and protected by copyright laws. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our designs for commercial purposes
- Claim our intellectual property as your own
Our costume designs are created with love and magic – please respect our creative work!
⚖️ Liability Limitations
Bioworld Shop’s liability is limited to the purchase price of the products. We are not liable for:
- Indirect, incidental, or consequential damages
- Delays caused by shipping carriers or customs
- Product misuse or improper care
- Events beyond our reasonable control
- Costumes not being suitable for specific events or purposes
Our products are intended for costume and entertainment purposes. Please use responsibly and according to product instructions.
📊 Privacy & Data Protection
We value your privacy and protect your personal information according to our Privacy Policy. We use your data to:
- Process your orders and payments
- Provide customer support
- Send order updates and tracking information
- Improve our products and services
We never sell your personal information to third parties.
🔄 Policy Updates
We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. Continued use of our website after changes constitutes acceptance of the updated terms.
💌 Need More Magical Assistance?
Our friendly wizards are always here to help with any questions!
Email: [email protected]
Address: 649 Praderia Circle, Fremont, US 94539
Thank you for choosing Bioworld Shop – where imagination comes to life! 🌟